Two copies of Walter Isaacson’s biography of Steve Jobs have
been on my bookshelf for close to two years now, but the size of the book
deterred me from starting to read it. I didn’t think I was ready to read 570
pages about the enfant terrible, particularly after I heard that the book had
several instances of his petulant and downright bad behavior. So, I must thank
my colleague and friend Sourav Mukherji for giving me the impetus to start
reading it. And, I was not disappointed. In fact, I spent two whole days
immersed in the book, literally gobbling every word in print (yes, I still read
books the old-fashioned way!).
As I was reading, one question kept popping up in my mind –
could we have a Steve Jobs from India? The immediate trigger came from a recent interview in Mint with legendary tech investor, Vinod Khosla, in which he said
that the environment for entrepreneurship in India is improving, and we could
see a Facebook or Google in the years ahead. I have asked similar questions
earlier, most prominently in one of my columns in Outlook Business.
What made Steve Jobs “Steve Jobs”?
I guess I don’t need to list Steve Jobs’ accomplishments
here (Isaacson lists eleven instances where Steve’s products transformed
industries! – see below).
So, let’s jump forward and take a look at the man
himself.
Steve had some distinctive characteristics: A keen sense of
aesthetics; an eye for detail; an intuitive understanding of what makes for an
outstanding user experience; a belief in simplicity and minimalism; an
obsession with getting things right, even if that took more time and
considerably more resources; a very strong and highly polarized opinion about
anything coupled with the ability to change his opinion if convinced; strong
self-belief; showmanship; ability to communicate and connect with an audience;
the ability to “distort reality,” to make people think they could do
“impossible” things in crazily ambitious timeframes; the perspective to combine
art and technology to create well designed, high technology products for (a
relatively affluent?) mass market.
Where did these attributes and skills come from? Was Jobs
simply born with them, or did he develop these along the way? And, what
external influences played a role in this process?
The Source of Steve Jobs’ Genius
Isaacson’s book offers some clues:
Steve Jobs’ (adopted) father Paul Jobs re-conditioned old
cars and then sold them. He had a workshop at home where he spent hours in
various mechanical activities. Paul also built anything needed for their home,
from cupboards to a fence, himself. Steve learnt the importance of
craftsmanship and focusing on the details from Paul. Steve’s obsession that
whatever is invisible to the customer should be as perfectly designed and
executed as what is visible had its origins in Paul Jobs’ attitude towards his
own work.
Steve’s practical bent was helped by his early exposure to
Heathkits (“do-it-yourself” kits for electronic products and amateur radios),
membership of the HP Explorers’ Club, and an electronics class at school where
students were encouraged to tinker around with a variety of electronics components.
An area in which Steve exercised his ingenuity was in playing pranks on fellow
students and teachers, leading to several punishments by his school. Jobs’
first “business” came from trying to “fool” the telephone system into making
long-distance calls for free by simulating the tones that routed signals on the
phone network, and then selling the box that allowed him to do this. (The box
itself was designed by Steve’s friend and Apple co-founder, Stephen Wozniak, as
were many other gadgets including the Apple II computer).
Steve had a spiritual side to him from an early age. This
appears to have been partly driven by his endeavor to come to terms with his
biological parents giving him up for adoption, and partly was a function of the
times - Steve was a teenager in the late 1960s, a time of great political and
social ferment in the US. This was the time of the anti-Vietnam protests, an
interest in Indian spirituality and culture. This is when Ravi Shankar became
famous, and the Beatles embraced Mahesh Yogi!. Steve spent several months in
India connecting with different spiritual leaders, and this was the start of a
lifetime interest in Zen Buddhism. His belief in simplicity and minimalism, and
his ability to maintain a laser-like focus on a few priorities had strong links
to this interest.
Isaacson quotes Jobs as saying, “I began to realize that an
intuitive understanding and consciousness was more significant than abstract
thinking and intellectual logical analysis” (p. 35).
Steve dropped out of college after a year because he didn’t
like the regular routine and the mix of subjects he had to study. But the
college allowed him to continue to attend courses of his interest for some
time. It was during his stay at Reed College that he developed his lifelong
interest in calligraphy (which played a big role in the graphics capabilities
of the Macintosh), and took basic courses in design.
Why India won’t have
a Steve Jobs
Very few of us in India do things with our hands. “Brahminical”
India consistently ranks the brain and intellect over the hands and creative
skills. So much so that even people from traditional craft backgrounds want to
flee to white collar vocations. How many of us grow up with a workshop in our
homes? No Paul Jobs-like inspiration is likely in our immediate environs…
Most Indian families would shudder at the kind of
unstructured experiences that a young Steve Jobs had. Hanging around in another
country for months in the quest of a spiritual experience? I can’t imagine
anyone I know allowing their children to do that. And this is not a financial
issue. So many of my friends and acquaintances are spending upwards of $200,000
educating their children in the US or UK. But they would go apoplectic if their
children were to take a “break year,” let alone get an unstructured experience
of the Steve Jobs type.
I was recently chatting with the fellows at Ashoka
University’s Young India Fellowship (YIF)
Programme, an exciting postgraduate, liberal arts / critical
thinking-oriented education initiative created by my good friend Pramath Raj
Sinha. I was surprised to learn from many of them that they had a tough job
convincing their parents that YIF was a worthwhile investment of their time!
Recently, one of my acquaintances, a senior manager in a leading multinational
decided to cycle from Bangalore to Hubli – by his own account, his mother and brother made a considerable
effort to dissuade him from doing any such thing. I am sure everyone has heard
similar stories or faced related experiences…
Our whole system pushes people towards conformism. A good
friend, HR head of a leading multinational, proudly told me over dinner
recently that HR is good at getting people “in line.” And snuffing out
enterprise in the process?
Are things changing? I was enthused to read about Akhil Mohan, a young student, who has become a passionate advocate of conservation
after an interactive trip with the Bishnoi tribe in Rajasthan. But, how many of
our young students get exposed to such experiences?
Conclusion
Of course, Steve Jobs’ success was not due to his individual
genius alone. He grew up in the right place at the right time – Silicon Valley in
the late 1970s was the centre of the personal computer revolution. As Amar
Bhide pointed out so eloquently in The Venturesome Economy, customers in the US
have shown a proclivity to try out products from unknown entrepreneurs that is
perhaps unmatched elsewhere. The US is
certainly a more conducive place to do business than India – in Isaacson’s
book, you won’t come across a single one of the typical constraints that a
company in India faces. Steve’s colleagues and employees at Apple, Next and
Pixar seem to have put up with a lot of his bad behavior, and I am amazed that
in a country as litigious as the US, he got away with all this without a
significant lawsuit against him
.
But it seems clear to me that as long as we cloister and
mollycoddle our youngsters, and prevent them from having a wider range of
influences and experiences, our chances of ever producing a Steve Jobs from
India are very dim indeed.
I do get the point you are making but using Jobs as an example is like using Tendulkar as an example to say why Delhi (or any other city) cant produce a world beater batsman. Jobs was simply one of his kind; even the US is unlikely to have another one.
ReplyDeleteI have read the book. There are two aspects here -
ReplyDelete1. Why Steve Jobs - In my opinion, Steve was not successful all the time. There have been years of failure as well. And then truly speaking, he is not a role model for many - how about Sergey Brin, Mark Zuckerberg, Larry Page etc...
2. Cultural - There are thousands of westerners and folks from Israel hanging around in India for months / years. They do not really become Steve Jobs.
On a personal note, my role models would include Sir Tim Berners-Lee (created WWW as we know it), Vint Cerf (Created Internet), or Intel founders - Gordon Moore, Robert Noyce. What Tim and Vint Cerf created, paved the way for an economy far greater than what Jobs could even think of influencing...
Thanks for wonderful summary. I am more optimistic, when I look at the talent on IIT campus. Not a copy of Steve Job, but a team innovator that addresses some vexing problem of India.
ReplyDeleteRishi,
ReplyDeleteHaving read the book, I enjoyed reading your post. I think we tend to give too much credit to individuals and like to think that success is a product of ability, hard work and maybe a little luck (as you allude to in the last paragraph). Asking if it is possible to have another Steve Jobs will likely not yield a useful answer because of the luck and circumstance of his life. A better metric is probably the number of new successful companies or perhaps the number of new products attempted.
Unfortunately, what makes a good story is not necessarily accurate and what is accurate probably does not make a good story.
Anand